MIFF is currently recruiting casual Box Office staff for the 73rd Melbourne International Film Festival, taking place on 7–24 August 2025. Based in the Melbourne CBD, MIFF runs for 18 days with an extensive and prestigious program of contemporary world cinema, Australian film, red-carpet moments, live performances and unique MIFF experiences.

We are looking for people who will provide a high level of customer service, are passionate about film and have an ability to work efficiently both on their own and as part of a team. Excellent computer skills are essential.

There are roles commencing on Thursday 10 July and Monday 4 August. Successful applicants must be available to attend a training session on either of these dates. Staff will be required to work daytime, weekend and evening hours, and should have good availability over the festival period (7–24 August 2025), with full availability on weekends.

Box Office staff (read full position description) duties include, but are not limited to: providing excellent frontline customer service to MIFF customers, including troubleshooting where necessary; processing ticket sales at various festival venues, including counter sales and telephone bookings; and providing information on festival events and operations to customers.

If you have a love for film and thrive in a festival environment, we would love to hear from you!

How to apply

To apply for this position, please fill out the application form here.

Successful applicants will be invited to interview in the week beginning 2 June.

Applicants must be aged 18 years or over. Late applications will not be considered.

Applications close at 11.59pm AEST on Friday 23 May 2025.

MIFF is currently recruiting a casual Front of House team of Venue Coordinators and Ushers for the 73rd Melbourne International Film Festival, taking place on 7–24 August 2025. Based in the Melbourne CBD, MIFF runs for 18 days with an extensive and prestigious program of contemporary world cinema, Australian film, red-carpet moments, live performances and unique MIFF experiences.

MIFF Front of House staff oversee the safe and enjoyable experience of audiences at all Festival venues, provide excellent customer service, and ensure that all screenings and events run efficiently to schedule.

Venue Coordinators (read full position description) have experience managing staff and/or volunteers, work autonomously and take initiative to make operational decisions across one of MIFF’s venues.

Ushers (read full position description) will be managed by a Venue Coordinator and work with limited supervision to run a cinema space while managing a team of Volunteers. Please refer to the Position Descriptions below for a detailed outline of each role and the key skills required.

If you have a love for film, excel at customer service and thrive in a dynamic festival environment, we would love to hear from you!

How to apply

To apply for this position, please fill out the application form here.

Applications close at 11.59pm AEST on Sunday 8 June 2025. Successful applicants will be invited to interview in the week beginning 23rd June. Late applications will not be considered.

Applicants must be aged 18 years or over.

Applicants must have flexible availability during the Festival period of 7 August – 24 August. Weekend and evening availability is important; however, shifts will be a mix of daytime and evening weekday and weekend hours, with the Festival operational seven days a week.

Applicants must be based in Melbourne for the duration of the Festival dates. International applicants must attach proof of full working rights in Australia as part of the application form for their application to be considered.

For any queries, contact Grace Packer, Operations Manager, at jobs@miff.com.au with “Front of House” in the subject line.